Digi8 Connect for Institutes

Send result cards, fee vouchers and alerts to parents on WhatsApp, and let parents ask for them on the same number. Excel or ERP in, branded PDFs out, replies answered automatically.

Official APIBuilt on Meta WhatsApp Cloud API
Two-WayParents ask, the system answers
Urdu + EnglishTemplates approved in both languages
Overview

One platform for every institute conversation

From a single broadcast to thousands of parents to a one-to-one chat with a teacher — organised, tracked and reliable.

Digi8 Connect replaces scattered SMS blasts, WhatsApp groups and paper circulars with one governed platform. Institutes send announcements, trigger automated alerts, and hold two-way conversations with staff and parents — with delivery tracked from send to read.

  • Broadcast announcements to a class, a group or the whole institute
  • Automated alerts for attendance, fees, results and events
  • Two-way messaging between staff and parents
  • Delivery tracking, message templates and scheduled sends

Who It Is For

Any campus that today prints result cards, photocopies fee vouchers or fields the same parent questions on the front-desk phone.

Private Institute Groups Single-Campus Institutes Colleges and Academies Tuition Centres Institute Management Offices

Key Features

One WhatsApp number for everything the institute sends to parents and everything parents ask back.

Result Card Delivery

Upload marks from Excel or pull from the institute ERP. Each student receives a branded PDF result card, with separate templates for parents and students.

Fee Voucher Push

Monthly fee vouchers go out automatically with the due date. Reminders follow before the due date and after it for unpaid accounts.

Two-Way Parent Queries

Parents reply on the same number to request a result, a fee voucher or an attendance summary. The system verifies the parent and answers within seconds.

Attendance and Performance Alerts

Same-day absence notices, low-attendance warnings and low-score alerts, sent to parents from rules the institute configures.

Circulars and Announcements

Holiday notices, exam schedules, PTM invitations and event circulars sent to a whole campus, a grade or a single section.

Delivery Dashboard

Sent, delivered, read and failed counts per campaign, with a list of invalid or unreachable numbers for the office to correct.

How it works

No app for parents to install. Everything runs on the WhatsApp they already use.

1
Upload or Sync Data

The institute uploads marks, fees or attendance in Excel, or the system reads them directly from the ERP or student information system.

2
Generate PDFs

Result cards and fee vouchers are generated on the institute letterhead from approved templates, one per student.

3
Send on WhatsApp

Messages go out on the institute's official WhatsApp Business number through Meta's Cloud API, with delivery tracking.

4
Answer Parent Replies

Parent replies are matched to the student record and answered automatically. Anything the system cannot answer is routed to the institute office.

Why Digi8 Messaging

Reliable communication, effortlessly

Reliable

Every message is tracked from send to delivery and read.

Multi-Channel

SMS, WhatsApp and in-app messaging, unified in one place.

Effortless

Simple dashboards staff can use with no training required.

Integration and Setup

The system fits around the institute's existing records. Setup on an existing number takes days, not months.

  • Runs on the institute's own WhatsApp Business number, verified with Meta
  • Excel upload for institutes without an ERP; direct integration for institutes that have one
  • Student, parent and section data imported once and kept in sync
  • Templates submitted to Meta for approval in English and Urdu as part of onboarding
  • Existing WhatsApp Business App on the same number can continue for manual chat
  • Hosted by Digi8 or deployed on the institute's own infrastructure

Security and Control

Student data stays under the institute's control, and every message is traceable.

  • Parent identity verified against the registered mobile number before any record is shared
  • Role-based access for administrators, accounts staff and campus coordinators
  • Full message log per student, exportable for audit
  • Opt-out handling built in, as required by WhatsApp policy
  • Data hosted in a region the institute selects

Pricing Model

A flat platform fee per campus plus WhatsApp messaging at Meta's published rates, billed at cost.

ComponentBasisIncludes
Platform Subscription Per campus, per year Software licence, hosting, template management, dashboard, support
Onboarding One-time Number setup and Meta verification, data import, template design and approval, staff training
WhatsApp Messaging Per message, at Meta rates Utility templates for results, vouchers and alerts; parent-initiated conversations
ERP Integration Optional, one-time Connector to the institute's ERP or student information system

Indicative messaging cost for a 1,000-student campus is a few rupees per student per month, covering one result push per exam cycle and a monthly fee voucher. Final figures are provided in the proposal.

Frequently Asked Questions

Do parents need to install an app?

No. Everything runs on the WhatsApp parents already use — there is no app to download and no account to create.

Can the institute keep using its existing WhatsApp number?

Yes. The system runs on the institute's own WhatsApp Business number, verified with Meta, and the existing WhatsApp Business App on that number can continue to be used for manual chat.

Which languages are supported?

Templates are submitted to Meta for approval in both English and Urdu as part of onboarding. Additional languages can be added on request.

Is it limited to results and fee vouchers?

No. It also sends attendance and performance alerts, circulars, exam schedules, PTM invitations and event notices, and it answers parent queries — all from the same number.

What happens if a parent asks something the system cannot answer?

The message is routed to the institute office so a staff member can reply. Nothing is lost, and every thread stays logged against the student record.

What data does the institute need to provide?

Student, parent and section data — uploaded once from Excel or integrated directly from the institute's ERP or student information system, then kept in sync. Marks, fees and attendance flow in each cycle.

Can this be deployed on the institute's own servers?

Yes. It can be hosted by Digi8 or deployed on the institute's own infrastructure, with data hosted in a region the institute selects.

Request a Demo

See a live result push and parent query on your own number in a 30-minute session.

Book a Demo